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At NTW we always strive to provide the best possible service we can but if, for any reason, you feel you need to make a complaint to the Trust.  You can do so in the following ways:

The complaints team comprises of:

Vicky Clark - Incident, Complaints and Claims Manager

Christine Lumsdon, Complaints Administrator 
Amy Johnson, Complaints Administrator 
Jackie Curry, Complaints Administrator

Further information regarding the complaints process is available below:

Complaints policy NTW(O)07 and supporting information

Arrow Complaint and Comment Form