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Quality Account

A Quality Account is a report about the quality of services provided by an NHS healthcare service. The report is published annually by each NHS healthcare provider and made available to the public.

How is the ‘quality’ of the services provided defined? 
Healthcare providers have measured the quality of the services they provide by looking at:

What information can be found in your NHS healthcare provider’s Quality Account?
All healthcare providers will have to answer a questionnaire in relation to the quality of healthcare they provide and give a detailed statement about the quality of their services.

Every Quality Account will include:

Arrow NHS Quality Account 2016
Arrow NHS Quality Account 2016 easy read
Arrow Quality Account 2014/2015
Arrow Quality Account 2014/2015 Easy Read
Arrow Quality Account 2013/2014
Arrow Quality Account 2012/2013
Arrow Quality Account 2011/2012
Arrow Quality Account 2011/2012 Easy Read
Arrow Quality Account 2010/2011
Arrow Quality Account 2009/2010