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Here’s what some of our users have said about us:


"I just wanted to say a heartfelt thank you to all you fabulous library staff over the last 3.5 years – you all helped tremendously in helping Dr McArdle and I to access the journals needed. We’ve finally managed to get the literature review published, and I wanted to share it with you. I’m afraid it’s only a small mention, however I wanted to say thank you personally too".

Dr Xanthe Barkla, Consultant Child and Adolescent Psychiatrist, Northumberland Children and Young Peoples Service (CYPS)

“I just wanted to say a MASSIVE thank you to Sheena for all the help you gave me with my MSc dissertation. It was a huge challenge for me and the help and guidance you provided was invaluable. I really appreciated the fact you were able to offer me time to support me with my literature search – your patience and knowledge was gratefully received and helped to save the day when I was panicking.  Ailsa’s kindness and willing spirit in her efforts to help me source articles was also really impressive. I wouldn’t have managed without the amazing support and help you both gave me. You all deserve recognition and acknowledgement for the brilliant service you provide.”

Lisa Strong, Clinical Nurse Specialist

“The help with setting up our library service within the clinic, and your help during my study for the foundation degree in health and social care, has enabled us to support the recovery of our patients and me to become a better practitioner. I got a merit in my degree.”

Louise Charlton, Assistant Practitioner-Education, Bamburgh Clinic

“Just wanted to say another big thank you for the session yesterday. I know the staff found it very informative and we will be taking a lot of ideas forward. It’s quite exciting as by having resources more at our finger tips we can research immediately within the clinical setting – what we do is becoming more and more complex and not so clear cut so having access to what others say and do is vital.”

Janet Kennedy, Senior Nurse, Hadrian Clinic

“I was asked to look at research on older person domestic abuse and put together a paper of the findings for the safeguarding team. The service and professionalism that I received from Library & Knowledge Services was extremely relevant and swift. I believe I would have found the task far more difficult and time consuming had it not been for the help I received from Library & Knowledge Services. Once again thank you for the excellent support received.”

Philip Battista, Trainer/Practitioner (Safeguarding Adults Team)